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LeadershipEthics trainingAn environment that fosters and requires legal and ethical behavior is a requirement of the Baldrige Criteria. This article describes a training model for corporate ethical behavior.Ten Best Practices for Measuring the Effectiveness of Nonprofit Healthcare BoardsTwo broad legal duties of a nonprofit director are loyalty and caring for the interests of the public. Previous legal challenges have seen board members use an "I know nothing" defense, which may be an indication of board members' lack of courage to ask each other tough questions about board and organization practices.The Baldrige JourneyIs your organization at the top of your game? If so, maybe you're wondering how to make those incremental improvements to reach the highest level of performance excellence. Or perhaps your organization's performance is just mediocre and leaders are looking for a method to accelerate improvement efforts. Maybe performance is even poor, and you need a way to focus your turnaround efforts.
In my work with clients and as a Baldrige National Examiner, I've watched organizations in each of these scenarios build a positive success spiral through the structure, employee engagement, and best practices that Baldrige inspires (and requires).
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